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AGServiceDesk

Asset & Service Desk Management Platform

Asset and service desk platform built for agricultural businesses to manage equipment, technicians, and service requests across field and office teams. Designed with an industry insider to replace paper-based workflows with a modern, mobile-first system.

Efficiency Boost

80%

Addon Work Since

3x

AGServiceDesk

The Challenge

Agricultural operations were relying on fragmented, paper-based systems to track assets and service work. This caused frequent equipment downtime, poor visibility across teams, and slow response times for critical maintenance issues.

The Solution

We built a centralized, cloud-based platform combining asset tracking, service ticketing, and technician workflows. The system was designed to be simple for clients, powerful for admins, and fully accessible on web and mobile devices.

Tech Stack

Next.jsTypeScriptPostgreSQLReact NativeiOSAndroidTailwindCSSVercelResendStripeTwilioGoogle Maps API

The Process

How we built it

Week 1

Discovery & Architecture

Requirements mapping, workflow design, and system architecture planning.

Product Discovery DocumentSystem Architecture Setup
Week 2-5

Core Platform Build

Asset management, service ticketing, user roles, and admin dashboards.

Ticket systemTeam dashboardNotification systemAsset management
Week 6-7

Mobile Applications

iOS and Android apps for technicians to manage daily jobs on the road.

MobileApp Store Submission
Week 8

Reporting & Mapping

Audit logs, analytics, and live asset location tracking via Google Maps.

MappingAnalyticsAudit Logs
Week 9

Testing & Launch

End-to-end testing, production deployment, and handover.

QALaunch

The Impact

Results that matter

Asset Tracking Accuracy

Before

Manual

After

Real-Time Digital

Maintenance Workflow

Before

Manual

After

Centralized System

Technician Coordination

Before

Manual Phone/Email

After

Automated Dispatch

Operational Costs

Before

High

After

80% Reduction

Product Shots

See it in action

AGServiceDesk screenshot 1
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AGServiceDesk screenshot 6

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